Privacy policy

PadelLoop is a tool for planning and running padel tournaments. This policy explains what personal data we collect, why, and the rights you have. We keep data collection to a minimum and never sell your data.

PadelLoop is operated by Kjetil Sande, based in Haugesund, Norway. If you have any questions about this policy or want to exercise your rights, email ks@tada.no.

What we collect

• Usage analytics. If you accept analytics cookies, we use Google Analytics (GA4) to understand how the site is used: pages viewed, rough location (country/region), device and browser type. Analytics only run after you consent; if you decline, they are never loaded.
• Feedback. When you send feedback, we store your message and any contact details you choose to include so we can read and follow up.
• Reviews. When you submit a review, we store your rating, review text, the name and club/role you provide. Reviews are published only after we approve them.
• Newsletter. If you sign up, we store your email address to send you occasional product updates. Every email has an unsubscribe link.
• Tournament data. Player names, scores and settings you enter to run a tournament are stored in your browser. If you use the live hall/TV screen, the tournament (including player names and scores) is stored so it can be shown on the shared screen.

Why we can process it (legal basis)

• Consent: analytics cookies and the newsletter. You can withdraw consent at any time.
• Legitimate interest: handling feedback and reviews, and keeping the service secure and working.
• Performance of a service: storing the tournament data needed to actually run your tournament.

Who processes data for us

We use a small number of trusted providers who process data on our behalf under their own data-processing terms:

• Netlify: website hosting and delivery.
• Supabase: database for feedback, reviews and live hall-screen tournaments.
• Google Analytics: usage analytics (only after consent).
• Kit: newsletter delivery.

Some of these providers may process data outside the EU/EEA. Where that happens, transfers rely on the appropriate safeguards (such as the EU Standard Contractual Clauses).

Cookies

We use a cookie to remember your consent choice. Analytics cookies are only set if you accept them in the consent banner. We do not use advertising or cross-site tracking cookies.

How long we keep it

We keep personal data only as long as needed for the purpose it was collected: newsletter data until you unsubscribe, feedback and reviews for as long as they are useful to us, and analytics for a limited retention period in Google Analytics. Tournament data in your browser stays until you clear it; hall-screen tournaments are removed when no longer needed.

Your rights

Under the GDPR you can request access to your data, correction, deletion, a copy of it, or restriction of processing, and you can object to processing based on legitimate interest. To exercise any of these, email ks@tada.no. You also have the right to complain to the Norwegian Data Protection Authority (Datatilsynet).

Changes

We may update this policy as the product evolves. The date at the top shows when it was last changed.