Privacy policy
Last updated: 20 July 2026
PadelLoop is a tool for planning and running padel tournaments. This policy explains what personal data we collect, why, and the rights you have. We keep data collection to a minimum and never sell your data.
PadelLoop is operated by Kjetil Sande, based in Haugesund, Norway. If you have any questions about this policy or want to exercise your rights, email hi@padelloop.app.
What we collect
- Usage analytics. If you accept analytics cookies, we use Google Analytics (GA4) to understand how the site is used: pages viewed, rough location (country/region), device and browser type. Google Analytics only runs after you consent; if you decline, it is never loaded. Separately, and whatever you choose, we count each tournament that gets started so we know how much the tool is used. That count records no personal data and never identifies you.
- Feedback. When you send feedback, we store your message, any contact details you choose to include, the page you were on and your browser’s user agent string, so we can read it, understand the context and follow up.
- Reviews. When you submit a review, we store your rating, review text, the name and club/role you provide. Reviews are published only after we approve them.
- Newsletter. If you sign up, we store your email address, which form on the site you signed up from, and your device and browser type. We use the address to send you occasional product updates, and every email has an unsubscribe link.
- Account and sign-in. An account is optional and only needed to save and reload your tournaments across devices. You sign in with an email link, a password, or your Google account; if you choose Google, Google shares your email address with us to create the account. We store your email and your saved tournaments, and you can delete them at any time from your saved tournaments page.
- Tournament data. Player names, scores and settings you enter to run a tournament are stored in your browser. If you use the live hall/TV screen, the tournament (including player names and scores) is stored so it can be shown on the shared screen. If you are signed in, tournaments you run are also stored on your account so you can see your history, and you can delete them at any time on your saved tournaments page.
Why we can process it (legal basis)
- Consent: analytics cookies and the newsletter. You can withdraw consent at any time.
- Legitimate interest: handling feedback and reviews, and keeping the service secure and working.
- Performance of a service: storing the tournament data needed to actually run your tournament.
Who processes data for us
We use a small number of trusted providers who process data on our behalf under their own data-processing terms:
- Netlify: website hosting and delivery.
- Supabase: database for feedback, reviews, newsletter sign-ups, accounts and live hall-screen tournaments.
- Google: usage analytics (only after consent), and sign-in with Google (only if you choose it).
Some of these providers may process data outside the EU/EEA. Where that happens, transfers rely on the appropriate safeguards (such as the EU Standard Contractual Clauses).
Cookies
We remember your consent choice in your browser’s local storage, not in a cookie. Analytics cookies are only set if you accept them in the consent banner. We do not use advertising or cross-site tracking cookies.
Advertising
Some pages show a small, clearly labeled promotion for a padel-related service. Today this is simply a link we place ourselves. It sets no cookies and does no tracking or profiling of you. If we ever work with an advertising partner whose ads would track you, we will update this policy and ask for your consent first.
How long we keep it
We keep personal data only as long as needed for the purpose it was collected: newsletter data until you unsubscribe, feedback and reviews for as long as they are useful to us, and analytics for a limited retention period in Google Analytics. Tournament data in your browser stays until you clear it; hall-screen tournaments stay in our database until we delete them, and you can ask us to remove one at any time by emailing hi@padelloop.app.
Your rights
Under the GDPR you can request access to your data, correction, deletion, a copy of it, or restriction of processing, and you can object to processing based on legitimate interest. To exercise any of these, email hi@padelloop.app. You also have the right to complain to the Norwegian Data Protection Authority (Datatilsynet).
Changes
We may update this policy as the product evolves. The date at the top shows when it was last changed.